We hope that you are 100% satisfied with your purchase. If you would like to return a product for any reason, please do so within 30 days of purchase for a full refund minus shipping charges. Buyer is responsible for return shipping.

Our Address:
Specialized Carriers & Rigging Association
5870 Trinity Parkway
Suite 200
Centreville, VA 20120

Damaged Product During Shipping

All packages shipped from the SC&RA are inspected prior to shipment. However, from time to time, damage during shipping may occur. Packages that are obviously damaged should be refused upon original delivery attempt. If the package is accepted, then any damage should be noted on the carrier delivery record prior to the driver leaving your premises. Any hidden or internal damage to any product must be reported to SC&RA at (703) 698-0291 or within the first 7 days of receipt. Please save the product, the shipping carton and all packaging. SC&RA will ship the product again for no extra charge once the damaged product is returned to SC&RA within this time period will be deemed an acceptance of the product, and standard return policies will apply.